Ledger.com/Start® | Starting Up Your Device® - Ledger®® (h1)
Introduction
This short presentation walks you through connecting and starting your Ledger® device using Ledger.com/Start®. It balances step-by-step actions with essential security tips so you quickly reach a safe, working setup.
Audience: new device owners who want clear, practical guidance — whether this is your first hardware wallet or a replacement device.
Unboxing
What to expect
Inside the package you should find the hardware device, a USB cable, recovery sheets, and simple instructions. Verify packaging seals and authenticity stickers before connecting — tampering is rare but critical to spot.
Setup Steps
Open the site on a secure device and follow the guided onboarding. Use the official URL and avoid links from unknown sources.
Connect with the provided cable and power on following on-screen instructions. Allow the device to complete any firmware prompt.
Set a strong PIN on the device and write down the recovery phrase only on the provided sheet. Never store the recovery phrase digitally.
Use Ledger Live (or the web install flow) to install app packages for supported cryptocurrencies and verify addresses before sending funds.
Security Tips
- Never share your recovery phrase with anyone.
 - Use a trusted, up-to-date browser and network when accessing Ledger.com/Start®.
 - Store your recovery sheet in a secure, offline location (consider a safe or security deposit box).
 - Enable device passphrase features only if you fully understand them.
 
Troubleshooting
If the device does not respond: try a different USB port, a different cable, or restart your computer. For persistent issues, visit the official support page and reference device serials and firmware versions.
Resources
Official onboarding: Ledger.com/Start® — follow the official flow for downloads and updates. For firmware updates and Ledger Live, rely only on official channels.